Study Program in Public Administration & Welfare


The study program of Public Administration & Welfare (PAW) at IBC-M lasts 7 semesters, or 3,5 years respectively (210 ECTS).

Students of Public Administration & Welfare (PAW) can choose between graduating with one of two specializations offered in this program: Public Service Management, or Social Work.

The first two semesters of studies are the same for both specializations, therefore students attend jointly the lectures. Starting from the 3rd semester, there is a divergence between the two tracks, with relevant profile specific courses and internship programs.


The program structure with specializations:



Summary of specialization profiles


Specializations Public Service Management (public administration) Social Work
Summary of specialization The Public Service Management specialization prepares individuals to serve as managers in the executive arm of the local and central government. It focuses on the systematic study of executive organization and management, including instruction in the roles, development and principles of public administration, the management of public policy, executive-legislative relations, public budgetary processes, financial management, administrative law, public personnel management, professional ethics, and research methods. The specialization in Social Work equips students with knowledge, competences, and skills to meet the challenges of the modern welfare state and social protection. The program curriculum assures that graduates have knowledge in a range of social, democratic, and economic concepts, including welfare system organization and policy development, poverty, poverty reduction, development, wealth, the welfare state, social exclusion/inclusion, community development, and individual/group identity.
Main courses

Semesters 1 & 2 (the first year) are joint for both specializations

Semester 1

Principles of Management; Principles of Economics; Principles of Accounting; Introduction to EU Studies; Mathematics and Introductory Statistics; Professional Communication; Academic English and Study Skills 1;

Semester 2

Poverty and Social Inequality; Administrative and public sector legislation; Human Resource Management; Philosophy of science & applied research methodology; Human development; Human Rights and Administration;


Semester 3

Public Policy development; Quality management and project evaluation; Principles of Innovation; Financial Statement and Analysis

Semester 4

State organization; Public budgeting; Intercultural communication and PR; International law and international relations; Public finance management

Semester 5

Profession and organizational behavior; Needs assessment and project cycle management; Legal systems; E-governance; Non-profit sector and society

Semester 6


Semester 7

Bachelor thesis project

Semester 3

Introduction to Social Work: Theories and Analysis; Psychology/Development Psychology; Organization, Management, and Delivery of Social Services; Sociology; Social Welfare and Social Security Policy;

Semester 4

Social Psychology; Mental Health and Psychotherapeutic Interventions in Social Work; Social Work and Community Development; Principles and Practices of Counseling in Social Work; Social Work Practice I: Mental Health and Disability

Semester 5

Case Management in Social Work Practice; Social Anthropology; Ethics and Values in Social Work;vTheories of Deviance, Delinquency and Substance Abuse; Social Work Practice II: Substance Abuse & Delinquency

Semester 6

Integration and Inclusion: Refugees, Migrants, and Minorities; Social Pedagogy and Child Care and Protection; Sociology of  Family; Legislation in child protection, social care, and family services; Social Work Practice III: Case Management with Children, Youth, Family and Elderly

Semester 7

Social Work Practice IV: Gender, Domestic Violence, and Trafficking

Bachelor thesis project

Career prospects Graduates in the Public Administration specialization are the human resources of the future public administration, for all governmental layers and hierarchical positions from the top to the bottom. They will be the cornerstone of future society and the processes of community democratization and modernization, either working in public administration institutions and agencies, or in civil society organizations. The key graduate employment opportunities for the public service management profile could be, but not limited to:

• Employee in the public administration sector (local, central government), in different professional positions (education, social welfare, EU integration offices, etc);

• Project manager/coordinator/advisor/officer in NGOs / international organizations (community-based organizations, think tanks, etc);

• Office administrators in private businesses/companies / SMEs;

• Entrepreneurs of social innovation enterprises (for-profit or not-for-profit organization);

• Advisors of thematic fields (based on specialization interests) – freelancer;

The graduate main employment opportunities for the social work profile could be, but not limited to:

• Social worker in Centers for Social Work (clinical social worker / mental health social worker, etc);

• Employee in the public administration sector (local, central government), in different professional positions related to social and labor policies;

• Project manager/coordinator/advisor/officer in social work centers, NGOs / international organizations (community-based organizations, think tanks, etc);

• Counselor working in community-based organizations (psycho-social support, human rights advice, case management, etc) which provide social care services to marginalized groups (people with special needs, child protection, rehabilitation of gender-based violence victims, elderly care, etc).

• Entrepreneurs of social innovation enterprises (for-profit or not-for-profit organization) providing social care and community building services;

• Advisors of thematic fields (based on specialization interests) – freelancer;

Additional features No need for a working license Graduates are issued a working license from the General Council for Social and Family Services

Real work experience

IBC-M’s motto is “From Theory to Practice”, and by the time you graduate, you will have had the chance to use the knowledge you gained in the classroom in a real-world work setting.  You have the flexibility to choose where you would like to complete your full-time internships. The internship is highly valued by employers and can often lead to a permanent role in respective organizations.


What are you waiting for? 

Apply now to turn your passion for the environment into a career!

Accreditation Certificate – Bachelor Public Administration and Welfare

Accreditation Validation Decision – Kosovo Accreditation Agency